IT Service Technician

Matthews International Corporation | 上海市 | CN

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Matthews International Corporation with the position of IT Service Technician - Matthews International Corporation which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information IT Service Technician - Matthews International Corporation below matches your qualifications. Good Luck: D

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SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value. SGK is a Matthews International company.

POSITION SUMMARY The IT Service Technician’s role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.
JOB RESPONSIBILITIES
  • Fields simple issues and requests from end users via telephone, web system or e-mail in a timely and courteous manner.
  • Performs hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.
  • Analyzes and performs problem solving and resolution on simple issues.
  • Escalates problems (when required) to the appropriately experienced technician.
  • Performs preventative actions and maintenance, including checking and cleaning of workstations, printers, and peripherals.
  • Documents all pertinent end user identification information, including name, department, contact information, and nature of problem or issue and the resolution.
  • Assists with vendor support contacts to resolve technical problems with desktop computing equipment and software
  • Orders computer supplies.
  • Additional duties as assigned.
ADDITIONAL RESPONSIBILITIES QUALIFICATIONS / REQUIREMENTS ADDITIONAL QUALIFICATIONS PHYSICAL ASPECTS / WORK ENVIRONMENT


Matthews International endeavors to make our employment website and application process accessible to all users and applicants. In doing so, Matthews International provides reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.

At Matthews International, what makes us different is what makes us great. We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need.


Information :

  • Company : Matthews International Corporation
  • Position : IT Service Technician
  • Location : 上海市
  • Country : CN

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the IT Service Technician job info - Matthews International Corporation 上海市 above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies IT Service Technician job info - Matthews International Corporation 上海市 in 19-06-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 19-06-2024

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