Sr. Manager, B2B Sales

Webhelp | 上海市 | CN

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Customer Service/Support

Location Shanghai, China

Job Title:

Sr. Manager, B2B Sales

Job Description

The Senior Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding,
adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.
  • Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
  • Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
  • Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
  • Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
  • Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
  • Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
  • Be a point of escalation for our clients and respond promptly to any issues
  • Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
  • Work with client contact on reporting and forecasting
  • Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
  • Work with client contact on reporting and forecasting
  • Coordinate team incentives and Sales Performance Incentive Funds
  • Partner and build business relationships with all partners to ensure customer expectations are met

Location:

CHN Suzhou - Unit 2605B，26th Floor，West Tower，China Overseas Fortune Center

Language Requirements:

Chinese (Required), English (Required)

Time Type:

Full time

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Information :

  • Company : Webhelp
  • Position : Sr. Manager, B2B Sales
  • Location : 上海市
  • Country : CN

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Sr. Manager, B2B Sales job info - Webhelp 上海市 above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Sr. Manager, B2B Sales job info - Webhelp 上海市 in 03-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 03-05-2024

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