Technology - China Data Center Assistant Operations Manager, Associate, Beijing

Technology - China Data Center Assistant Operations Manager, Associate, Beijing

Job Number:

3254498

POSTING DATE: Jun 19, 2024 PRIMARY LOCATION: Non-Japan Asia-China-Beijing-Beijing EDUCATION LEVEL: Bachelors Degree JOB: Production Management and Operational Support EMPLOYMENT TYPE: Full Time JOB LEVEL: Associate

DESCRIPTION

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in 42 countries, the firm’s employees serve clients worldwide including corporations, governments, institutions and individuals.
For over 88 years, Morgan Stanley has combined old school wisdom with a passion for whats possible. Doing so enables us to provide clients with exceptional service in a way that reflects our commitment to creating a more sustainable future and fostering stronger communities around the world. In each line of business, we strive to demonstrate our belief in the power of transformative thinking, innovative strategies and leading-edge solutions. Together, no challenge is unmet.
Underpinning all that we do are five core values - put clients first, do the right thing, lead with exceptional ideas, commit to diversity and inclusion, and give back. These values, paired with the relentless pursuit of untapped possibilities, allow Morgan Stanley to consistently deliver first-class business in a first-class way.
The Assistant Data Center Operations Manager will be responsible for all aspects of overseeing and managing the maintenance and operation of the engineering services installed at the Firms China Data Centers on behalf of EDC (Enterprise Data Centre). The Data Centers are critical to the Firms business activities. It is, therefore, crucial that there is no unplanned loss of service from these facilities. To meet this objective the Assistant Operations Manager is expected to manage engineering building services maintenance and operations in a proactive and effective way utilizing the available resources in an efficient manner.
While the role is primarily focused on work within China, input into a number of global and regional initiatives, including updating, refining and creating processes and procedures for use within the wider teams, also fall within the remit of the position.
Principle responsibilities include, but are not limited to the following:
> Assisting and reporting to the China Operations Manager (VP) in daily activities in managing the data centers and maintaining 100% uptime as much as possible. > Liaise with team leaders and operational staff at each Data Centre > Prepare, implement, update and revise operational processes and procedures as required > Manage the vendors generation of works method statements, risk assessments and permit to work systems > Review Change Management documentation for all M&E tasks within the data centers > Oversee maintenance activities and incidents within the data centers and ensure all risks are appropriately identified, mitigated and effectively communicated > Liaise with third party service providers ensuring compliance with Health & Safety requirements and that the designated Key Performance Indicators and SLAs are met or exceeded > Review and report on the maintenance practices adopted to ensure that they reflect current industry best practice > Escalate operational issues to Ops Manager in a timely manner > Prepare and follow all incidents via the established procedures > Monitor and report on Data Centre energy consumption and utilization > Identify energy saving opportunities > Advise and assist in preparation of Data Centre operational and maintenance budgets as required > Assist in monitoring operational costs against agreed budgets > Identify, evaluate and plan for external risks to the operational effectiveness and efficiency of the Data Centers > Contribute to regional and global objectives in areas such as resiliency studies and design guidelines > Support the local EDC team in the implementation of critical engineering system status monitoring as well as building emergency response and escalation procedures > Liaise with other infrastructure silos on process improvement, operational issues, task scheduling, and project work > Coordinate and liaise with Enterprise Asset Disposal team, supervise disposal vendor for equipment and hard disk disposal and destruction events

QUALIFICATIONS

Minimum requirements: (knowledge, skills, and abilities to qualify for position)
> A recognized qualification in engineering (ideally either Mechanical, Electrical or Building Services Engineering), Computer Science/Technology degree > A minimum of five years experience in Infrastructure services management, preferably within mission critical environments > Ability to communicate fluently in English & Mandarin, both spoken and written > Knowledge of China local standards and code of practice > Understanding of IT systems, data center layouts, cabling systems, and IT device life cycle > A team player who can develop and maintain good relationships with colleagues, professionals and clients > A sound technical base with the ability to communicate effectively, verbally and in writing, with both technical and non-technical colleague > Intermediate to advanced use of MS Office package
Skills Desired
> A proactive person with good communication skills (experience in working with other Asia Countries is a plus) > Data Center experience in the Financial Services Industry > Data Center certifications - CDCP, CDCS, Uptime qualification